Customer service
Diversity of Products or Services
Price Affordability
Value for money

NPE ordered a custom cargo trailer February 2017 for Company events beginning in May 2017, trailer was to be completed in 10 weeks. Now told June 16-23!

NPE ordered a custom cargo trailer Invoice 5188 for $20,810.00 February 6, 2017 with a down-payment of $18,055.00 specifically for Company events beginning in May 2017. A Certificate of Origin was created March 9, 2017. Colony Cargo was to deliver the trailer in 10 weeks. After many attempts to contact them via email and phone they finally responded with a delivery date of June 16th-23rd.

We have contacted Tim Woods, Jon Harkness and JC Graham all part of this process.

(Colony Cargo, American Trailer Pros) We trusted them since their website said they are Christians and have an excellent BBB Rating. We fear they have been using our money for purposes other than completing our trailer.

Product or Service Mentioned: Arising Industries Trailer.

Reason of review: Problem with delivery.

Monetary Loss: $3500.

Preferred solution: Let the company propose a solution.

I didn't like: No communication, Delivery date very late, Poor customer service.

  • Arising Trailers
Company wrote 0 private or public responses to the review from Apr 26, 2017.
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